Return Policy

ATTENTION -  Shipping times are not guaranteed. Covid -19 has all shipping carriers backed up and slowed down.  There will be NO REFUNDS for delayed or late deliveries.

Altamontoutdoors.com Return Policy

All defective items must be returned to the factory for warranty service.

There is a 15% restocking fee to return a knife unless there was a mistake on our part (not color shade or blade steel**) or there is a qualifying warranty issue. I check all knives before they are sent out. No exceptions to this. If the knife is marked or used in any way, it will not be accepted as a return. A return must be initiated within 3 days of receipt of the knife. All sales on knives over $750 are final. So please ask questions before making a purchase at that level....feel free to ask questions on any knife.  We are a small business. There are fees and costs on every purchase whether returned or not for us as a business. All return shipping costs are the responsibility of the buyer unless there is a mistake on our part. Again, blade steel mistakes and mislabeling is not included. Sometimes the website is not accurate and up to date on blade steel and color shade. 

All orders that are requested to be canceled by the buyer via email or phone before they ship will be charged a cancellation/restocking fee of $25 (Buyers Remorse Fee)

With questions regarding this return policy you can email: scutler1976@gmail.com

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We check every knife before it leaves to insure it is working properly.